Job Opportunities

Job Opportunities at Elizabeth Freeman Center!

Elizabeth Freeman Center offers hope, help, and healing to all experiencing or affected by domestic and sexual violence through free, accessible, and confidential services in Berkshire County.


Current openings:

Confidential location, Berkshire County

Elizabeth Freeman Center seeks an experienced, passionate shelter director to guide the operation of EFC’s emergency shelter for survivors of domestic violence and their children. EFC’s shelter is a secure, residential, 10-bedroom house that can accommodate 10-14 households.  We shelter survivors of domestic and sexual violence who are in danger of imminent harm.  Staffing includes a counselor/advocate, a child advocate, a house manager and 24-hour coverage staff. 


  • Create a safe, welcoming, and well-maintained environment for all guests in shelter
  • Lead, supervise, and support a dedicated and diverse 8-member shelter staff team
  • Oversee day-to-day smooth functioning of shelter, including guest screening and intake, crisis intervention, advocacy, counseling and group support, community-building, conflict mediation, and transition support for life after shelter
  • Participate as a member of agency’s senior management team
  • Provide on-call emergency response on some evenings and weekends as a member of EFC’s physical response team
  • Further agency’s commitment to a “reduced rules” shelter philosophy (see How the Earth Didn’t Fly into the Sun for more information)
  • Ensure 24-hour staff shelter coverage, including Hotline coverage during non-business hours
  • Maintain excellent shelter records, track outcomes, generate reports monthly, and ensure staff comfort with – and use of – database
  • Monitor program budget, account for spending, and provide necessary financial documentation
  • Review and revise shelter policies and protocols as needed
  • Maintain appropriate and professional boundaries with shelter guests and adhere to strict guidelines and protocols to ensure guest confidentiality and security
  • Complete all other duties to ensure that shelter guests are provided with professional, empathetic, affirming services within the context of the agency’s mission and consistent with grant and legal requirements


  • Experience as manager and supervisor (minimum 3-5 years preferred)
  • Experience working in residential settings (minimum 2-4 years preferred)
  • Demonstrated success in building, developing, and retaining strong, positive working relationships with staff, clients, and agency partners
  • Strong connection to Berkshire County
  • Skills in leadership, organization, staff motivation and collaboration, problem solving, conflict resolution, computers/technology, and oral and written communication
  • Knowledge of the dynamics of domestic and sexual violence and the impact of trauma
  • Commitment to a “reduced rules” shelter philosophy (see How the Earth Didn’t Fly into the Sun for more information)
  • Commitment to fostering a workplace culture that appreciates cultural difference, and is trauma-informed and social justice-centered
  • Must successfully pass Criminal Record Check-CORI and have valid Massachusetts driver’s license and reliable transportation

Work Hours: 

40 hours per week (including some evenings and weekend days), and on-call emergency response duties some evenings and weekends

Compensation and benefits:

$45,000-50,000, and excellent benefits.

To apply, please send cover letter and resume to  Deadline is rolling until the position is filled.


RECEPTIONIST, Tuesdays and Thursdays

Elizabeth Freeman Center seeks an energetic, responsible person to serve as receptionist at our Pittsfield office.  Part-time position (9am-5pm on Tuesdays and Thursdays, and additional time as available).  Receptionist answers phone and greets clients, does clerical work, and maintains calm in a busy environment.  Requires excellent communication and organizational skills. Bilingual (Spanish/English) preferred.  

Responsibilities include:

  • Answer telephone, screen and direct calls
  • Greet clients and people who walk-in, make them feel welcome, direct them to appropriate destination
  • Perform general administrative and clerical support, such as monitoring fax machine, making copies, faxing, preparing letters and documents, keeping records/logs, helping to maintain a welcoming physical environment, etc.
  • Ensure knowledge of staff members’ whereabouts
  • Keep track of availability of meeting rooms
  • Tidy and maintain reception area, conference room, and waiting room
  • Maintain sense of calm in a busy environment
  • Other duties as assigned to promote agency mission

Preferred qualifications include:

  • Bilingual (Spanish/English) skills a plus
  • Ability to be welcoming, supportive, and calm
  • Commitment to protecting the confidentiality of clients
  • Highly responsible, professional, and efficient
  • Some flexibility in schedule and availability to cover additional hours
  • High school diploma (may be waived for relevant, comparable level of work or life experience)
  • Must successfully pass Criminal Record Check-CORI and have reliable transportation

Work Hours:
Tuesdays and Thursdays, 9am-5pm, with additional shifts on Monday, Wednesday, Thursday, and Friday as available.  Occasional evening and weekend work for outreach activities

Compensation and benefits: 

 Competitive salary.  Generous vacation, sick, and personal time accrual.


To apply, please send cover letter and resume to  Deadline is rolling until position has been filled.


We are always looking for passionate, reliable shelter relief staff to provide coverage during available shifts in our secure, homelike emergency shelter.  Click here to download a position description and information on how to apply.


Elizabeth Freeman Center is an Affirmative Action/Equal Opportunity Employer (AA/EOE).  Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.