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We are here, open, and ready to help!

These are dangerous times. The very necessary steps we are taking to stop the spread of coronavirus also create the very conditions that result in increased danger of domestic and sexual violence. As we shelter in place in our homes, we also know that the home is not safe for so many in our community.

Reach us 24/7 through our toll-free hotline:

1-866-401-2425

Our services are free and confidential

We offer:

  • emergency services, including safe phones, food, transportation and shelter;
  • safety planning to think out what to do in case of emergency for whether you stay in or leave your home;
  • help to get a protection order;
  • information for yourself or someone you know;
  • counseling and support;
  • advocacy, including on money and housing issues; and
  • specialized support for immigrant, LGBTQ, and child survivors.

We are providing services remotely whenever possible, and are also available to meet in person when necessary.

Our offices are open to help with emergencies. We are closely following DPH and CDC guidelines to keep survivors and staff safe.

  • North Adams office: Monday through Friday, from 10 am to 4 pm.
  • Pittsfield office: Monday through Friday, 9 am to 5 pm.
  • Great Barrington: Monday through Friday, 9 am to 5 pm.

(other times by appointment only)


No one deserves to be abused, raped or assaulted.

Every hour of every day, Elizabeth Freeman Center provides lifesaving, life renewing help to survivors of domestic and sexual violence and to their families.

We offer free and confidential counseling, shelter, legal advocacy, safety planning, teen dating violence prevention education, a 24/7 hotline, and much more. Each year we reach over 5,000 people from almost every city, town and hamlet in Berkshire County and we know we are only scratching the surface.

We have offices in Pittsfield, North Adams, and Great Barrington, and our staff can meet people in safe locations almost anywhere in Berkshire County.

Call us for help – we will be here for you.

Join us to help – we cannot do this work without you.

We all deserve to be safe, wherever we go, however we look, whoever we are.